Got Holes? We can help!
As a part of our Sustainability Program, we are proud to offer darning repair service. Even with the greatest of care, all socks can eventually develop holes in them due to a variety of factors (aggressive activity, consistent wear, shoe type worn with them, etc). In an effort to keep our socks out of landfills, we would love to help you give a second life to them instead!
Our darning program includes repair of holes to your Solmate Socks for free (at this time, we are only repairing Solmate Socks Signature Series - not including Lightweight Socks - and not any other brands). While we will repair the holes completely, it's important to understand that the integrity of the sock repairs will be slightly different than the original, as with any sock repair.
To take advantage of this free program, simply fill out the below form, including how many socks you will be sending in and you will then receive instructions on how and where to send your socks.
Once your socks have arrived at our warehouse, you will receive a confirmation email from our in-house darning team with an estimated wait time (typically, sock darning repairs take around 4 weeks from the time the socks are received).
A few things to note about our Sock Darning Program:
- Darning is done in-house, free of charge. You pay to ship the socks to us and we'll pay to ship them back to you once they're repaired
- We will do our best to match the darning yarn to your socks, depending on what we have on hand; if you have any concerns regarding colors, please feel free to reach out to us to discuss
- While our estimated wait time is 4 weeks from the time received, due to the high volume of participants, wait times can vary
- Sock Darning is currently for U.S. residences only
If you have any other questions, please feel free to send us a note HERE. Thank you for living a sustainable lifestyle and for helping to keep our planet green!